Delivery

Delivery of goods from the seller (online store) to the KATORG warehouse in Germany is free for our customers.

Quality services for the delivery process of goods from Europe

In the DELIVERY section you can be informed about the tariffs, terms and conditions of delivery depending on the country.
To do this, simply select the delivery country and click on the button with the appropriate name.

If there is no the city in the tables below, contact the service department that will be happy to answer all your questions.

Russia
Kazakhstan
Belarus
Azerbaijan
Uzbekistan
Kirgisistan
Ukraine
Moldova

Delivery to Russia

Region500g/€Extra 100g/€Time
Moscow,
Moscow region
Saint Petersburg
Leningrad region
3,250,653-5
Ural region
Yekaterinburg, Ufa
Chelyabinsk, Tyumen
3,750,758-9
Southern Federal District
Rostov-on-Don, Sochi
Krasnodar,Volgograd
3,750,757-9
Siberian Federal District3,750,758-10
Siberian region
Omsk,
Kemerovo ,Tomsk ,
Barnaul
3,950,798-12
Siberian region
Krasnoyarsk
Irkutsk
4,500,908-12
Central Federal District
Perm, Bryansk ,
Tula, Smolensk ,
Vologda, Ulyanovsk ,
Veliky Novgorod
3,750,753-5

We carry out express delivery to home by courier services throughout Russia 2 times a week. At the request of the client, it is possible to take the package from the pickup points.

Estimated delivery time could be from 5 to 12 business days. It countes from the moment of packing and transfer of the goods to the transport company.

For a more accurate calculation, clients could use our shipping cost calculator. The minimum weight of a parcel is 500 g. The cost of delivering a parcel weighing 500 g varies from 3.25 € to 4.50 € depending on the region.

For packages weighing more than 500 grams, calculations are performed in the usual rounding pattern for every 100 grams.
The table shows the cost of delivery of a package weighing 500 g and above by region. If you any have questions concerning the delivery process, contact our service department in any time.

According to the package processing rules overseas introduced by the Federal Customs Service of Russia (FCS), individuals in Russia need to provide the following information:

  • surname, name, patronymic of the recipient of the package
  • delivery address
  • passport details (number, series, date of issue, issued by whom),
  • TIN (taxpayer identification number) for citizens of the Russian Federation.

According to Order of the FCS of the Russian Federation No. 1861, customs passport data and the recipient’s TIN are required for customs clearance of package from foreign online stores.

Individuals can import for free personal use goods worth up to 500 euros for one calendar month. As for an amount exceeding this threshold, 30% of the cost is paid + 12.5 euros for the processing of customs duties. Control over compliance with the duty-free threshold lies with the buyer. Payment of customs duty is made by the buyer in accordance with Russian legislation. Providing an TIN does not change anything for you. It is needed to uniquely identify the user, making it easier for the FCS to control the cost and weight of purchased goods.

Delivery to Kazakhstan